Are any questions still unanswered? We would be happy to answer them! Simply contact our service team:


Our competent team is available to answer all your questions from 8:00 a.m. to 4:30 p.m. Mondays to Thursdays and from 8:00 a.m. to 3:00 p.m. on Fridays. Simply phone +49 (0)2233 / 7935 0.


You can contact us via email around the clock at We’ll respond promptly via return email or, if you prefer, by telephone.


Would you like to visit us? We would be delighted to schedule an appointment. Simply phone +49 (0)2233 / 7935 0. We look forward to welcoming you to the new showroom in our company’s headquarters at Beerstrasse 9 in Cologne-Hürth.


If you would like to have a competent advisor by your side when you select your personal unique textile items, we invite you to take advantage of our exclusive LUIZ concierge service.

You can rely on the expertise of our in-house furnishing consultant, who will create individual proposals for your interior, including comprehensive information about all materials and products.

We would also be happy to recommend and put you in touch with renowned furniture stores and interior designers.

Unique service for an incomparable ambience.